Mlco Privacy Policy
Welcome to Mlco! We are dedicated to protecting your personal information and ensuring its security and privacy. This Privacy Policy explains our principles and practices regarding data protection. By using Mlco, you consent to the terms outlined in this Policy.
1. Introduction
At Mlco, referred to as "we" in this document, protecting your personal information is our top priority. We follow key principles such as authority and responsibility, clarity of purpose, opt-in consent, minimum access, security, subject participation, and transparency to uphold your trust. This Privacy Policy applies to all Mlco products and services, including those provided by our affiliates, unless they have their own privacy policies. Please note that this Policy does not cover services provided by third parties or Mlco products governed by separate policies.
Before using our services, please read and understand this Policy. By using our services, you agree to the terms outlined here. If you have any questions, feel free to contact us through the provided channels.
2. How We Gather and Utilize Your Personal Information
Gathering and Utilization of Personal Information
Personal information includes any data that can identify you or your activities, either on its own or when combined with other details. Here's how we collect and use your personal information:
(i) Creating an Account
When you sign up, you may use your Apple account to log in. The details you provide will be used to manage your account and deliver our services. If you decide to deactivate your account, we will anonymize or erase your data in line with relevant laws. Please keep your unique ID secure, as it should not be sold or transferred.
(ii) Improving and Promoting Services
We customize our services based on your browsing history and device information to offer you enhanced search results and transaction services. This data helps us display and recommend relevant content and advertisements, which you can opt out of at any time.
We analyze your usage information to refine our services, including page layouts, search outcomes, and detecting unusual account activities. This involves gathering device information with your consent and automatically recording usage details as web logs. Although device information and log data do not directly identify you, they are treated as personal information when combined with other personal data. We anonymize or de-identify this information unless otherwise mandated by law.
When you reach out to us, we may store communication and call logs to resolve issues and maintain records.
(iii) Additional Purposes
If we need to use your information for purposes not covered by this policy or use already collected information for new purposes, we will seek your consent first.
(iv) Exceptions to Consent Requirements
In certain scenarios, we may collect and use your personal information without your consent, including:
1. For investigations, prosecutions, trials, and the execution of judgments.
2. To protect life, property, and other significant legal rights when obtaining consent is difficult.
3. Information that you have made public.
4. Information from legitimate public sources, such as news reports or government disclosures.
5. As necessary to fulfill a contract at your request.
6. To maintain the safe and stable operation of our products or services.
7. For legitimate news reporting.
8. For academic research in the public interest, provided the personal information in the results is de-identified.
9. As otherwise required by law or regulations.
If we discontinue our Mlco products or services, we will stop collecting your personal information, notify you of the cessation, and delete or anonymize any personal information we hold.
3.How We Share, Transfer, and Publicly Disclose Your Personal Information
Sharing Your Information
We prioritize your privacy and only share your personal information under specific conditions:
1. With Your Consent: We will share your personal information with third parties only when we have your explicit consent.
2. Legal Compliance: We may share your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Affiliates and Partners: To enhance our services, we may share your information with our affiliated companies and authorized partners. This is done only when necessary and always under strict confidentiality agreements.
4. Service Providers: We work with trusted service providers to perform business-related functions such as data storage and processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Transferring Your Information
We are committed to safeguarding your personal information during transfers:
1. With Your Consent: We will transfer your personal information to third parties only with your explicit consent.
2. Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. The receiving entity will be required to honor this Privacy Policy or seek your consent if they intend to use your information for new purposes.
Public Disclosure of Your Information
Your personal information will only be publicly disclosed under these conditions:
1. With Your Consent: We will publicly disclose your information only with your explicit consent.
2. Legal Obligations: If required by law, or if you violate our terms or policies, we may disclose your information to authorities to protect our rights or comply with legal proceedings.
Exceptions to Consent
Certain situations do not require your consent for sharing, transferring, or disclosing your personal information:
1. National Security and Public Safety: When required for national security, public safety, or significant public interests.
2. Legal Proceedings: During the investigation, prosecution, or adjudication of legal matters.
3. Emergency Situations: To protect the vital interests of individuals, such as life or property, especially when obtaining consent is not feasible.
4. Public Information: Information you have made public on your own or that is already publicly available from legitimate sources.
Anonymized Information
Sharing anonymized data that cannot identify you is not considered sharing, transferring, or disclosing personal information. This type of data handling does not require your consent.
By adopting these practices, we ensure that your personal information is handled with the utmost care and in accordance with applicable privacy laws.
4.How We Safeguard Your Personal Information
We are dedicated to protecting your personal information and strictly adhere to applicable laws and regulations. Here are the key measures we implement:
Robust Security Measures
• Industry-Standard Security: We employ stringent security measures to protect your personal information from unauthorized access, disclosure, manipulation, or loss. These measures include encryption technology, trusted protection mechanisms, a stringent internal control system, and comprehensive management processes. Access to personal information is restricted to authorized personnel, and we conduct regular security and privacy protection training for employees.
Advanced Data Security Management
• Lifecycle Data Security: Our data security management system covers the entire data lifecycle, continuously enhancing security across organizational structure, system design, personnel management, and product technology.
Minimization of Data Collection
• Data Collection Practices: We take reasonable measures to minimize the collection of irrelevant personal information. Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Caution in Communication
• Secure Communication: Given the inherent risks of the internet, we recommend using our services for communication and not sharing personal information through unapproved channels. When using our services, you can designate a third party as the recipient of transaction details, contact information, and shared content.
If you suspect that your personal information, account, or password has been compromised, please contact our customer service promptly for appropriate measures.
Voluntary Sharing and Public Disclosure
• User Discretion: By using our services, you may voluntarily share or publicly disclose personal and sensitive information. We advise you to exercise caution before sharing information on our platform and to use strong passwords for account security.
We periodically release reports on security risks and personal data security assessments. Despite our efforts, please recognize that the internet environment is not entirely secure. If unauthorized access, disclosure, alteration, or destruction of information occurs, we will assume corresponding legal liability and inform you promptly, providing measures to mitigate risks and remedial actions.
5. How You Manage Your Personal Information / Your Rights
(1) Access and Edit Your Personal Information
• Account Information: To view or modify your personal details, set privacy and permissions, or close your account, log in and navigate to "My" -> "Settings."
• Profile Information: To update the personal information in your profile, log in and select "My" Personal ID or "Edit." If you cannot access this information through these methods, please contact Mlco Customer Service. We commit to responding to your request within 15 days. For any additional personal information generated during your use of our products or services, we will provide it to you as per the relevant arrangements.
(2) Correction of Your Personal Information
If you discover an error in the personal information we process about you, you have the right to request corrections or additions. You can submit a correction or supplementation request using the methods outlined in this section.
(3) Deletion of Your Personal Information
You can delete certain personal information using the methods specified in this section. You may request the deletion of your personal information under the following circumstances:
• If our handling of personal information violates laws and regulations.
• If we collect or use your personal information without your explicit consent.
• If our processing of personal information seriously violates our agreement with you.
• If you no longer use our products or services, or you voluntarily cancel your account.
• If we no longer provide products or services to you.
If your deletion request is accepted, we will notify any individuals or entities who received your personal information from us and request that they promptly delete it, unless otherwise required by law or if you have independently authorized it. Information may not be immediately removed from our backup systems, but it will be deleted when the backup is updated.
(4) Managing the Scope of Your Authorization
You can give or withdraw your consent for the collection and use of additional personal information at any time. Certain business functions and services require your personal information to function properly. If you withdraw your consent, we cannot continue to provide those functions and services and will cease processing your corresponding personal information. However, your decision to withdraw consent will not affect the prior processing of personal information based on your consent.
(5) User Account Cancellation
You can cancel your account by logging into Mlco (Mlco -> click "My" icon -> click the gear icon in the upper-right corner -> system settings interface -> "Account and Security" -> click "Account Cancellation (Delete Account)"). Your account will be canceled instantly without manual review after you submit a successful account cancellation application. After canceling your account, we will stop providing you with products or services and delete your personal information or anonymize it in accordance with legal requirements.
(6) Constraints on Automatic Decision-Making by Information Systems
In some business operations, we use automated decision-making mechanisms that rely solely on information systems and algorithms. If such decisions significantly impact your lawful rights and interests, you may request an explanation, and we will offer a channel for appeal, ensuring it does not violate Mlco's trade secrets, other users' rights, or the public interest.
(7) Responding to Your Requests
For security purposes, we may require a written request or proof of identity. We may ask you to verify your identity before proceeding with your request and will respond within 15 days. If you are dissatisfied with our response, you can submit a complaint through Mlco Customer Service. We strive to meet your reasonable requests. We may deny requests that are repetitive, require excessive technical resources, jeopardize the legal rights of others, or are impractical.
Limitations
We will not be able to respond to your request in the following cases:
• Related to national security or defense.
• Related to public safety, public health, and significant public interests.
• Related to crime investigation, prosecution, trial, and execution of judgment.
• If there is sufficient evidence that the subject of personal information has subjective malice or abuse of rights.
• Responding to your request will lead to serious damage to your legitimate rights and interests or those of others.
• Where commercial secrets are involved.
6. How Your Personal Information Is Transferred Globally
We are committed to protecting your personal information worldwide. When our products require cross-border transactions and the transfer of your personal information to other countries or regions, we will comply with all relevant laws and regulations. This includes evaluating the security of the information being transferred, obtaining your explicit consent, and adhering to regulatory guidelines.
For cross-border transfers, we will require the receiving parties to implement robust protective measures, such as signing binding agreements and conducting on-site verifications, to ensure the confidentiality and security of your personal information. However, if you voluntarily share information online across borders, it will not be subject to these confidentiality requirements. Even in such cases, we will ensure that your personal information remains adequately protected.
7. How Long We Store Information
We generally retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. After that, we ensure it is either deleted or anonymized. However, there are circumstances where the storage period may be extended to comply with legal obligations, including:
• Adhering to relevant laws, regulations, policies, and standard documents.
• Complying with orders from administrative bodies, court judgments, arbitration decisions, or other legal procedures.
• Meeting legal requirements when we reasonably believe compliance is necessary.
• Fulfilling requirements of the relevant service agreement or this policy, protecting public interests, and ensuring the safety and property of third parties.
In the event that Mlco discontinues its operations, we will inform you via push notifications, website announcements, or in-app messages. Following this, we will delete or anonymize your personal information within a reasonable timeframe.
8. How This Privacy Policy Is Updated
Our Privacy Policy is subject to updates to accommodate changes in our business operations, usage purposes, or the contact details of the individual responsible for personal information protection. We prioritize your rights as outlined in this policy and will not reduce them without your explicit consent. Any significant modifications will be promptly communicated via the Mlco Platform and customer service notifications.
Key changes that fall within the scope of this policy include:
• Updates to our business functions.
• Revisions to the purposes for using personal information.
• Changes to the contact information of the person responsible for personal information protection.
• Major shifts in our service model, including the purposes for processing personal information, the types of personal information processed, and methods of usage.
• Changes in the main recipients of personal information that is shared, transferred, or publicly disclosed.
• Significant alterations to your rights to participate in the processing of personal information and the methods for exercising those rights.
• Changes to the department responsible for personal information security, including contact details and complaint channels.
• When a personal information security impact assessment report indicates a high risk.
By continuing to use our services after being notified of these changes, you agree to adhere to the revised policy. We will maintain an archive of previous versions of this policy for your reference, and you can request access to them through the provided contact information.
9. Contact Us
Our Privacy Policy is protected by copyright. We maintain the right to interpret and amend this policy as permitted by law. For any questions or concerns, please reach out to us at Mlco@hotmail.com.